American Physician Partners Chief Medical Officer Dr. Tony Briningstool recently addressed APP's response to managing its Emergency Department contracts through the COVID-19 pandemic. Dr. Briningstool highlighted keys to success including strong leadership on the ground, innovative solutions to care, and partnering with our hospitals to safely bring patients back to the ED.
Below is a transcript of the above video:“I want to thank you for your leadership in the COVID-19 pandemic,” Dr. Briningstool said. “As I think about the COVID-19 pandemic and where we were back in February, I was bracing for us to be able to manage an increased level of patients and maybe a surge in volume in the emergency department.
“Interestingly enough, as you and I both know, the COVID-19 pandemic brought significant challenges to healthcare and may have been the single most difficult challenge we've had to face in healthcare in the last 25 years. Managing an infectious pandemic and the requirements around social distancing and moderating hospital procedures and creating a safe passage for patients and safe environments to deliver care posed significant challenges to us.
“As a company, we are recognized as an industry leader in the COVID-19 pandemic and the level of engagement, partnership, and expertise that we brought to each of our hospital partners. It was important for us to make sure that we could take great care of our staff and our team to make sure that they could manage the infection well and without becoming sick.
“We worked with our hospitals to create linear pathways for patients to make sure that we could transition patients safely into the inpatient unit, and keep them separated from other non COVID patients. We brought unique technologies to the bedside using telemedicine and virtual tools to allow our patients to continue to communicate with their family members, despite being in isolation.
“Together, I believe that the COVID pandemic has given us significant challenges, but is also a terrific opportunity for us to lead well and serve well as we manage this crisis together.”